Your Privacy Matters
Cleaneet offers a convenient laundry pickup service through our app. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and store your information when you use Cleaneet.
Information We Collect:
We collect personal information from you in several ways:
- Account Creation: When you create an account, we collect your name, email address, phone number, and location.
- Site Usage: When you use the app, we collect information about your device, usage patterns, and location data (with your consent).
- Customer Service: When you contact us for help, we may collect your name, email address, and details about your request.
How We Use Your Information:
We use your information to:
- Provide and improve our laundry pickup service.
- Communicate with you about your orders and account.
- Send you promotional offers (with your consent).
- Analyze usage data to improve the site and service.
- Comply with legal requirements.
We will never rent, sell, or trade your personal information to third parties.
Sharing Your Information:
We may share your information with:
- Service providers who help us operate the app and service (e.g., payment processors).
- Law enforcement or other government agencies, if required by law.
Your Choices:
You control your information. You can:
- Access and update your account information at any time.
- Unsubscribe from promotional emails by following the instructions in the email.
- Request deletion of your account by contacting us.
Data Retention:
We retain your information for as long as your account is active or as needed to provide the service. We may also retain anonymized or aggregated data for research purposes.
Security:
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure.
Changes to This Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@cleaneet.com
- Phone:+234(80)123 456 7890
- Address: 7 Thomas Sankara St, Asokoro, Abuja 900231, Federal Capital Territory